New patients
Welcome to the trailhead
Whether you’ve just moved to Muskoka, you’re looking for a new family dentist or it’s simply been a while, here’s everything you need to know before your first visit.
New patients
The route, stop by stop
Every good trip starts with a map. Here’s the route, so there are no surprises along the way.
- 01Put inCall (705) 788-9229 or request a time online. Tell us what’s going on and anything that worries you.
- 02Get your bearingsA thorough exam, x-rays if you need them, and a cleaning when one’s due. We listen first.
- 03Chart the routeWe show you what we see in plain language, with options and costs written down before anything begins.
- 04Paddle onTreatment at a pace that suits you, then regular check-ins to keep the water calm.
Pack for the trip
What to bring
Arrive about ten minutes early for your first visit. We’ll have a short health history form ready for you.
- 01
A list of medications
Including vitamins and supplements, plus any health conditions or allergies.
- 02
Your insurance details
Plan or policy number, your ID number, and the plan member’s name and date of birth.
- 03
Your previous dentist’s name
With your permission, we can ask them for recent x-rays so you don’t need new ones.
- 04
Your questions
Anything that worries you, written down if that helps. No question is too small.
Insurance & costs
No surprises downstream
Written estimates
Before any treatment beyond a check-up, you’ll get a written estimate. Nothing starts until you’re comfortable with the plan and the cost.
Working with your insurer
Bring your plan details and we’ll help you understand your coverage. For larger treatment, we can send a pre-determination to your insurer first.
The Canadian Dental Care Plan
Please call us to ask whether we can see you under the CDCP. Read our CDCP guide to see who qualifies.
First visits for children
Small boats, calm water
A child’s first visit should feel like an adventure, not an ordeal. We keep it short, playful and on their terms.
- First visit by the first birthday, or within six months of the first tooth
- A ride in the chair and a count of their teeth, at their pace
- Tips for parents on brushing, snacks and thumb-sucking
- Booking siblings and parents back to back is easy, just ask
Questions
Before you set out
Are you accepting new patients?
Yes. New patients of every age are welcome, including families, seniors and people who haven’t seen a dentist in a while.
It’s been years since I saw a dentist. Is that a problem?
Not at all, and there’s no lecture waiting for you. We’ll start with a gentle look at where things stand and make a plan at a pace that suits you.
When should my child first see a dentist?
The Canadian Dental Association recommends a first visit within six months of the first tooth appearing, or by the first birthday. Early visits are short, friendly and mostly about getting comfortable.
How often should I come in?
Many people do well with a check-up and cleaning every six months. Some need visits more often, others less. We’ll recommend a schedule based on your mouth, not a one-size rule.
Do you accept the Canadian Dental Care Plan?
Please call us at (705) 788-9229 to ask whether we can see you under the CDCP. Our Field Notes guide explains who qualifies and how the plan works.
Ready to put in?
New patients, returning patients and visitors to Muskoka are all welcome. Tell us what’s going on and we’ll find a time that suits you.
Hours: Mon–Thu, 8 am – 5 pm